GP’s PhotoCleaner Privacy Policy and Acceptable Use Terms

GP’s PhotoCleaner Privacy Policy and Acceptable Use Terms Effective date: 12 September 2026 GP’s PhotoCleaner is operated by Geano’s Products (“we”, “us” or “our”). This policy explains how GP’s PhotoCleaner collects, uses, processes and protects information. It also sets out the conditions applying to photographs, images, videos and other media submitted through the app. By installing or using GP’s PhotoCleaner, you agree to this policy and confirm that you have the legal authority required to submit and process your media. 1. Information We Collect When you install or use GP’s PhotoCleaner, we may collect and process: Your Shopify store domain and basic store identification information. Authentication, session and app-permission information required to operate the app securely within Shopify. App settings, processing selections and usage information. Uploaded photographs, product images, videos, video frames, audio, text, graphics, logos, watermarks, overlays and related processing instructions. Photo or media credit balances, purchase references and transaction records. We do not receive or store your complete payment-card details because payments are processed through Shopify. Technical information such as processing status, timestamps, error reports, security logs, device information and network information necessary to operate, secure and troubleshoot the app. 2. How We Use Information We use this information to: Authenticate your Shopify store and provide access to the app. Perform the cleaning, editing, translation and other processing requested by you. Display before-and-after previews and provide completed media for download. Maintain credit balances and confirm purchases made through Shopify. Prevent misuse, investigate errors and protect the security and reliability of the service. Respond to support, copyright and privacy enquiries. Comply with legal obligations and valid regulatory or law-enforcement requests. We do not sell uploaded media or merchant information. We do not use uploaded media to advertise unrelated products or services. 3. Uploaded Media “Uploaded Media” means any photograph, product image, video, video frame, audio track, written text, graphic, logo, watermark, overlay or other material submitted to GP’s PhotoCleaner. Uploaded and completed media are not intentionally saved as permanent records in the GP’s PhotoCleaner application database. Media is transmitted and processed only as required to perform the service requested by you. Temporary copies may exist while processing is underway or while infrastructure and processing providers complete the request. Those providers may retain limited information according to their own security, abuse-prevention and legal-retention requirements. You should download completed media before leaving or refreshing the relevant app page. We are not responsible for recovering media that was not downloaded. 4. Service Providers and International Processing GP’s PhotoCleaner uses third-party infrastructure and processing providers to deliver its services. These may include: Shopify for app installation, authentication, billing and platform services. Google Cloud for application hosting, database services, processing infrastructure and operational logging. OpenAI or other approved processing providers for automated image, text, translation or media-processing functions. Information and Uploaded Media may be processed in countries outside your country of residence. We take reasonable steps to work with reputable providers and restrict processing to what is necessary to provide and secure the service. Our list of providers may change as the app develops. This policy will be updated when a material change affects how merchant information or Uploaded Media is processed. 5. Copyright and Authority to Process Media By uploading or submitting media to GP’s PhotoCleaner, you represent and confirm that you: Own the copyright and other applicable rights in the Uploaded Media; or Hold a valid licence or other legal authority to use and modify the Uploaded Media; or Have obtained permission from the copyright owner, photographer, videographer, supplier or authorised representative to edit, translate, reproduce, download and commercially use the Uploaded Media. You must not submit media or request the removal or alteration of text, audio, branding, attribution, logos, watermarks or overlays unless you have the legal right or express permission to do so. You should retain records demonstrating your ownership, licence, supplier authority or other permission in case a copyright or intellectual-property dispute arises. 6. User Responsibility You are solely responsible for: Confirming that you hold all rights and permissions required to submit and process Uploaded Media. Ensuring that your instructions and use of completed media comply with copyright, trademark, privacy, publicity, consumer-protection and other applicable laws. Reviewing translated, edited or generated content for accuracy and suitability before publishing or distributing it. Keeping copies of original and completed media where required for your business. GP’s PhotoCleaner does not investigate or independently verify the ownership, copyright status, supplier authority or permitted use of every item of Uploaded Media. Use of the app does not provide legal clearance or transfer rights that you do not already possess. 7. Limited Permission to Process Media You retain any rights you hold in your Uploaded Media. You grant Geano’s Products and its contracted infrastructure and processing providers a limited, non-exclusive permission to receive, copy, transmit, modify and process Uploaded Media only as reasonably necessary to perform your requested service, secure the app, resolve technical problems and comply with applicable law. This permission does not transfer ownership of your Uploaded Media to us. Rights in a completed image, video, translation or other output remain subject to the rights and restrictions applying to the original material. Processing media through the app does not remove another party’s copyright, trademark or other legal rights. 8. Prohibited Use You must not use GP’s PhotoCleaner to: Infringe or attempt to avoid another party’s copyright, trademark or other intellectual-property rights. Remove ownership information, attribution, logos or watermarks without proper authority. Process stolen, unlawfully copied, counterfeit, deceptive or unauthorised material. Impersonate another person or falsely claim ownership or permission. Create or distribute unlawful, fraudulent, harmful, abusive or misleading material. Circumvent security controls or interfere with the operation of the service. We may refuse processing, restrict access, suspend service or preserve relevant evidence where unlawful or unauthorised use is reasonably suspected. 9. Copyright Complaints Copyright owners or their authorised representatives may report suspected infringement by contacting: Email: greg@geanosproducts.com Contact page: https://geanosgn.com/pages/contact A complaint should identify the protected work, the disputed material, the complainant’s authority, relevant contact information and enough detail for us to investigate. We may request additional evidence, restrict access, preserve necessary records or take other reasonable action while reviewing a complaint. 10. Liability for Submitted Media To the maximum extent permitted by law, Geano’s Products, GP’s PhotoCleaner, its operators, contractors and processing providers are not responsible or liable for copyright infringement, intellectual-property claims, losses, damages or legal costs resulting from: Media submitted without sufficient ownership, licence, permission or authority. Instructions given by a user to remove, replace, translate or alter protected material. A user’s publication, sale, distribution or other use of original or completed media. Inaccurate, incomplete or misleading information supplied by a user concerning ownership or permission. You remain responsible for claims arising from your Uploaded Media, processing instructions and use of completed results. You agree, to the extent permitted by law, to indemnify Geano’s Products against third-party claims, reasonable losses and reasonable costs resulting from your unlawful submission or use of media or your breach of these terms. Nothing in this policy excludes, restricts or modifies rights, consumer guarantees or liabilities that cannot legally be excluded under applicable law, including the Australian Consumer Law. 11. Automated Processing and Results Photo cleaning, translation and other editing functions may use automated or artificial-intelligence-based processing. Automated results can contain errors, omissions, visual artefacts or inaccurate translations. You must review every completed result before publishing, selling, distributing or relying upon it. We do not guarantee that every item of media can be processed successfully or that every result will be completely accurate or suitable for a particular purpose. 12. Data Retention We retain account, session, credit, transaction, security and operational information only for as long as reasonably required to: Provide and secure the service. Maintain accurate credit and purchase records. Meet legal, accounting and dispute-resolution obligations. Investigate misuse, technical problems or copyright complaints. Uploaded and completed media are not intended to form part of the permanent application database. Temporary processing copies are removed or expire according to the operation of our systems and contracted processing providers. 13. Data Security We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse or alteration. No internet transmission, cloud service or automated processing system can be guaranteed to be completely secure. You should not upload confidential, sensitive or personally identifying material unless it is necessary and you have the authority to do so. 14. Privacy Rights and Requests Depending on applicable law, you may have rights to request access to, correction of or deletion of personal information associated with your use of GP’s PhotoCleaner. Shopify merchants may also submit applicable privacy requests through Shopify’s established processes and mandatory compliance webhooks. To make a privacy request, contact: Email: greg@geanosproducts.com Contact page: https://geanosgn.com/pages/contact We may need to verify your identity and authority before completing a request. 15. Changes to This Policy We may update this policy when GP’s PhotoCleaner changes, when processing providers change or when legal and regulatory requirements change. The current version will be published on this page with an updated effective date. Material changes will be communicated where required by law. 16. Contact Geano’s Products Email: greg@geanosproducts.com Contact page: https://geanosgn.com/pages/contact